Privacy Policy

EV Gatwick Parking (“we”, “us”, “our”) operates the website evgatwickparking.co.uk. We are a comparison platform that helps travellers compare parking options at Gatwick Airport. We do not operate parking facilities ourselves — we connect you with trusted third-party parking providers.

Our registered address is: Gatwick Airport, Crawley, West Sussex, RH6 0NP.

For any questions about this privacy policy or how we handle your personal data, please contact us at info@evgatwickparking.co.uk.

We may collect and process the following categories of personal data:

Information you provide directly

• Comparison form data: Travel dates, terminal preference, parking type preference, and vehicle details (including whether your vehicle is electric) entered when using our comparison tool.
• Contact form data: Your name, email address, subject selection, and message content when you contact us via our website.
• Newsletter sign-ups: Your email address if you subscribe to receive marketing communications from us.

Information collected automatically

• Technical data: IP address, browser type and version, operating system, device type, screen resolution, and time zone setting.
• Usage data: Pages visited, time spent on pages, click patterns, referral source, and navigation paths through our website.
• Cookie data: Information collected through cookies and similar tracking technologies. Please see our Cookie Policy for full details.

We use the personal data we collect for the following purposes:

• To provide comparison results: We use your travel dates, terminal preference, and parking requirements to display relevant parking options from our vetted providers.
• To respond to enquiries: We use your contact information and message content to respond to questions, feedback, or support requests submitted through our contact form.
• To send marketing communications: Where you have opted in, we use your email address to send newsletters, offers, and updates about Gatwick parking. You can unsubscribe at any time.
• To improve our website: We use analytics data to understand how visitors use our platform, identify areas for improvement, and optimise the user experience.
• To maintain security: We use technical data to protect our website against malicious activity, detect and prevent fraud, and ensure the platform operates securely.

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your personal data:

• Consent: Where you have given clear, affirmative consent for us to process your personal data for a specific purpose — for example, subscribing to our newsletter or accepting non-essential cookies. You may withdraw your consent at any time by contacting us or using the relevant opt-out mechanism.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes improving our website, analysing usage patterns, and maintaining security. We have conducted a legitimate interest assessment to ensure this balance is maintained.
• Contract performance: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract — for example, providing comparison results in response to your search query.
• Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

We do not sell your personal data to any third party. We may share your data with the following categories of recipients:

• Third-party parking providers: When you click through from our comparison results to a provider’s booking page, the provider will collect your data directly under their own privacy policy. We recommend that you review the provider’s privacy policy before completing a booking.
• Analytics providers: We use Google Analytics (with anonymised IP addresses) to understand website usage. Google processes data in accordance with their privacy policy.
• Hosting and infrastructure providers: Our website is hosted by trusted UK-based or EEA-based hosting providers who process data on our behalf under appropriate data processing agreements.
• Email service providers: If you subscribe to our newsletter, your email address is processed by our email service provider under a data processing agreement.
• Legal and regulatory authorities: We may disclose personal data where required by law, regulation, legal process, or governmental request.

Our website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, and help us improve the site. Cookies are small text files placed on your device when you visit our website.

We use strictly necessary cookies (required for the website to function), analytics cookies (to understand how visitors use the site), and functional cookies (to remember your preferences).

For comprehensive information about the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:

• Comparison form data: Session-based. Data entered into the comparison tool is not stored beyond your browsing session unless you create an account or opt in to save your search.
• Contact form submissions: Retained for up to 24 months from the date of your enquiry, after which they are securely deleted.
• Newsletter subscriber data: Retained for as long as you remain subscribed. Upon unsubscribing, your data is deleted within 30 days.
• Analytics data: Anonymised analytics data is retained for up to 26 months in line with Google Analytics default settings.
• Server logs: Technical server logs are retained for up to 90 days for security and troubleshooting purposes.

Under the UK General Data Protection Regulation, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you. We will respond to your request within one month.
• Right to rectification: You have the right to request that we correct any personal data that is inaccurate or incomplete.
• Right to erasure: You have the right to request that we delete your personal data where there is no compelling reason for us to continue processing it. This is also known as the “right to be forgotten”.
• Right to data portability: You have the right to request that we transfer your personal data to another organisation, or directly to you, in a structured, commonly used, and machine-readable format.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to object: You have the right to object to the processing of your personal data where we are relying on legitimate interests as our legal basis, or where we are processing your data for direct marketing purposes.
• Right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before you withdrew your consent.

To exercise any of these rights, please contact us at info@evgatwickparking.co.uk. We will respond to your request within one month. In certain circumstances, we may extend this period by a further two months, in which case we will inform you and explain the reason for the delay.

If you are unhappy with how we have handled your personal data, we would encourage you to contact us first at info@evgatwickparking.co.uk so that we can try to resolve the issue.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection:

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at info@evgatwickparking.co.uk and we will take steps to delete such information promptly.

We primarily process and store your personal data within the United Kingdom and the European Economic Area (EEA). Where it is necessary to transfer your data outside the UK or EEA (for example, to service providers based in other countries), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner, or transfers to countries that have been deemed to provide an adequate level of data protection.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Where changes are significant, we may also notify you by email (if we hold your email address) or by placing a prominent notice on our website.